Last updated: January 2026
Privacy Policy
Certiwise Learning Private Limited is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
1. Who We Are
Certiwise Learning Private Limited ("Certiwise", "we", "us", or "our") operates the website certiwise.in and provides IT training, internship, and career development services. Our registered office is located at Plot No. D-234, 3rd Floor, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160071, India. For any privacy-related concerns, you may contact us at info@certiwise.in.
2. Information We Collect
We collect the following types of information when you interact with our website or services: Personal Information: Name, email address, phone number, and educational background provided through enquiry forms, demo class registrations, or callback requests. Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you browse our website. Communication Data: Messages, queries, or feedback you send us via contact forms, email, or WhatsApp. We do not collect sensitive personal data such as financial information, government IDs, or health data.
3. How We Use Your Information
We use the information we collect for the following purposes: — To respond to your enquiries and provide information about our courses and programs. — To send you course updates, promotional offers, and relevant educational content (you may opt out at any time). — To process demo class or internship registrations. — To improve our website experience and analyse usage patterns. — To comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include: Strictly Necessary Cookies: Required for the website to function properly. Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymised. Marketing Cookies: Used to show relevant advertisements and track campaign performance. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including: — Google Analytics (website analytics) — Google Ads & Meta Ads (advertising platforms) — WhatsApp Business (communication) — Email service providers (for sending communications) These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. They are not permitted to use your data for their own marketing.
6. WhatsApp Business Communication
Certiwise uses WhatsApp Business, operated by Meta Platforms, Inc., to communicate with students and prospective students regarding course enquiries, admissions, and support. What we collect via WhatsApp: Your phone number and the content of messages you send us through WhatsApp. How we use it: We use WhatsApp solely to respond to your enquiries, share course information, and provide support. We do not use WhatsApp to send unsolicited promotional messages. Data sharing with Meta: When you communicate with us via WhatsApp, your data is processed by Meta Platforms, Inc. in accordance with their Privacy Policy available at https://www.whatsapp.com/legal/privacy-policy. We do not control Meta's data practices. Opt-out: You may stop receiving WhatsApp communications from us at any time by sending "STOP" or requesting removal via info@certiwise.in. We will remove your number from our WhatsApp contact list within 7 business days. We do not share your WhatsApp data with any third party other than Meta Platforms, Inc. as required to operate the WhatsApp Business platform.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry and registration data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us at info@certiwise.in.
8. Your Rights
You have the following rights regarding your personal data: — Access: Request a copy of the personal data we hold about you. — Correction: Request correction of inaccurate or incomplete data. — Deletion: Request deletion of your personal data, subject to legal obligations. — Opt-Out: Unsubscribe from marketing communications at any time. — Grievance: Raise a complaint regarding how your data is handled. To exercise any of these rights, please write to us at info@certiwise.in. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at info@certiwise.in and we will promptly delete it.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Certiwise Learning Private Limited Plot No. D-234, 3rd Floor, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160071, India Email: info@certiwise.in Website: certiwise.in